MINUTES OF MEETING SOUTH-DADE VENTURE
COMMUNITY DEVELOPMENT DISTRICT

The regular meeting of the Board of Supervisors of the South-Dade Venture Community Development District was held on Thursday, October 27, 2022, at 4:00 p.m. at the Waterstone Bay Clubhouse, 1355 Waterstone Way, Homestead, Florida 33033.

Present and constituting a quorum were:

Miguel Aponte Jessica Cabrera Mike Cruz
Victor Valladares
Curtis Cooper

Chairman  Vice Chairman
Assistant Secretary Assistant Secretary Assistant Secretary

Also present was:

Scott Cochran Ben Quesada Paul Winkeljohn Mayra Padilla Kevin McIntyre Marcos Villanueva
Councilman Larry Roth

District Attorney District Manager
Governmental Management Services Governmental Management Services Maverick Security
Maverick Security City of Homestead

FIRST-ORDER OF BUSINESS	Roll Call and Pledge of Allegiance
Mr. Aponte called the meeting to order and the Pledge of Allegiance was recited by all who attended the meeting.

SECOND ORDER OF BUSINESS	Approval of the Minutes of the
August 25, 2022 Meeting
Mr. Aponte: Moving on to item No. 2, approval of the minutes for the August 25, 2022 meeting. Do I have a motion?

On MOTION by Mr. Valladares seconded by Mr. Aponte with all in favor, the Minutes of the August 25, 2022 Meetina were approved.

THIRD ORDER OF BUSINESS	Consideration of Engagement
Letter with Grau & Associates to Perform the Audit for Fiscal Year Ending September 20, 2022
Mr. Aponte: Item No. 3, Paul we'll leave that one up to you.
Mr. Winkeljohn: Yes, that's the annual engagement with your auditor and it's just to approve their engagement letter for this coming audit, you've already approved the auditor, it's just their annual engagement letter.
Mr. Aponte: Right , ok, so we just need a motion to approve the engagement letter with Grau & Associates to perform the audit for fiscal year ending September 30, 2022, so this is just the legality portion of this, so I need a motion, please.

On MOTION by Ms. Cabrera seconded by Mr. Cruz with all in favor, accepting the engagement letter with Grau & Associates to perform the audit for Fiscal Year ending
September 30. 2022 was approved.

FOURTH ORDER OF BUSINESS	Discussion of Property Damage
Release Letter with United Automobile Insurance Company
Mr. Aponte: Item No. 4, discussion of property damage release letter with United Automobile Insurance Company.
Mr. Quesada: So, Mayra do you want to take this one?
Ms. Padilla: Yes, so we had an incident last year in September, a resident went through our gate, and they damaged our hedge. We contacted the insurance company, we were able to restore that, BrightView came in, they replaced the hedge, and Ortiz Construction fixed the fence. We had been going back and forth, and everything was backed up, so finally they were able to assist us, so they basically said they will pay you guys, and this is how much the damage was. I did reach out to Scott to ask him legally what he recommended and do you want to take over Scott?

Mr. Cochran: Sure. So, it's the typical situation when making an insurance claim, and it's somebody's insured that damages District property before they will pay out on a claim, they want a release of their insured from liability, so they sent a release, a form release for the property damage, which my understanding is that's all it was, there wasn't any physical injuries or people injured. So, it just releases that, and I said there was a little bit of wording in it that I wasn't that crazy about but, it wasn't that big of a deal so, I said basically if the amount is right, and there's no other possibility that there's going to be a further claim for District property damage, then I think it's something that should go to the Board to release a claim.
Mr. Aponte: Well, we expected damages repaired, hedges are back.
Mr. Quesada: We've had about a dozen wet checks since then and everything is

fine.

Mr. Aponte: Ok. Are you guys familiar with the whole incident? Ms. Cabrera: This one was where?
Ms. Padilla: It was in Floridian Isles I, remember when the car went through the

hedge and the fence.
Ms. Cabrera: Oh yes.
Mr. Qu esada: Off of NE 41st. Ms. Cabrera: Ok.
Mr. Cochran: And the amount is like, it's a little bit over $1,000, it's not a huge
amount.
Ms. Padilla: Right, it's not a lot.
Mr. Aponte: So, I guess we need a motion to accept, is that what we're looking
for?
Mr. Winkeljohn: Yes sir.

On MOTION by Ms. Cabrera seconded by Mr. Cruz with all in favor, accepting the property damage release letter with
United Automobile Insurance Company wa Lc:lPJIB)Ves:L

FIFTH ORDER OF BUSINESS	Staff Reports
Mr. Aponte: Item No. 5 is staff reports, Mr. Attorney.

A. Attorney
Mr. Cochran: Yes, so Mayra reached out to Erica and she responded to her on that, we've had a couple of other things come up. Ben had a request from a property owner that needed a temporary easement access agreement, they needed access of a portion of the property own er, so there's that. Then the other item that we're looking into, it's probably something that will come up in the field report, but there was something dealing with the pool, right Ben?
Mr. Quesada: Yes, so BrightView is in the process now, I think they finished with the heavy machinery, thankfully the engineer was able to get out there, and catch it, they did do some damage to the lake wall, but as soon as we quantify it, we spoke with the owner but Scott's going to help us just make sure that we send some written communication to them to make sure they reimburse for the damages. The District has a lot of leverage in this situation because we caught them in the act, and we have police reports and whatnot. I don't think the owner is going to be foolish enough to play chicken with us and once I see the n umbers, it should be something that they should be able to absorb, but we want BrightView to do it just because we got the specs from our engineer and they have a vested interest in the community to hold it to the standard that you guys accustomed to. So, we're almost there, and I'll update you all as soon as I get the numbers.
Mr. Aponte: Ok.
Mr. Winkeljohn: We got hit by a car, hit by an excavator, and a dump truck, what's next?
Mr. Quesada: That's the first time I' ve seen somebody drive heavy machinery, like a backhoe through a lake, inside of the lake.
Mr. Winkeljohn: Did it get stuck?
Mr. Quesada:	No, that's what I'm saying, they have to have a big piece of machinery to do it.
Mr. Cochran: Other than that, that's all I have specifically to report at this time unless there are any questions.
Mr. Aponte: Do you guys have any questions for Scott?

Mr. Cruz : No.
Mr. Valladares: No.

8.  Engineer	-	Discussion/Updates	on	Stormwater	Management	Needs Analysis
Mr. Aponte: Alright, so item 5B, engineer.
Mr. Winkeljohn: The lift stations were recorded righ t? Mr. Quesada: Yes.
Mr. Winkeljohn: Ok, so those are all done.
Mr. Quesada: Yes. And we kind of covered engineer now, just with those topics but, before we start the fi eld, do you guys want to talk to Maverick Security since we're kind of covering that subject now?
Mr. Aponte: Su re, right now, let's do it.
Mr. Quesada: Ok, so you have Marcos Villanueva here, and Kevin McIntyre from Maverick Security.
Mr. Villanueva: Good afternoon, Mr. Chairman. So, before I begin, first I wanted to ask questions of the Board from our last meeting, I want to make sure that we're happy with the service, if there are any questions pertaining to our service, or if you have some pending issues with the uniform selection, you guys wanted a patch, we have that. We also have the proposed budget for next fiscal year, so however you guys want to begin, please let me know.
Mr. Aponte: Do you guys have any questions for Marcos? Security-wise?
Mr. Villanueva: Security-wise, I feel guardhouse 3, that's the one I go in and out of the most. I feel as if the service is so/so and it was better in the beginning as far as the guards standing up reading, but just in the last few months it's, they better get up, or get off the phone, so if they do get up, they have toe-separators on, no shoes on, and at first I used to bother Mayra.
Mr. Winkeljohn: So, they were doing their toes with toenail polish so they put the little separators inbetween .
Mr. Villanueva: At first I said, send a text, sporadic text, so at this point, I was just going in and out, and it was not myself, it was other members of the community that

knew that, and they would send me a text or whatever, so that's just my opinion on guardhouse 3.
Mr. McIntyre: Well, that's obvious news to me and Mayra, have you ever communicated that to us?
Ms. Padilla: About the toe-separators, no.
Mr. Villanueva: No, I didn't tell her that, I was not even going to bother her with that. Now you do have good guards at certain points , at guardhouse 3 that started out like in the beginning, in the sense of they just don't pop open that gate, just because it says Pizza delivery or the same guy that probably came in before. So, they still stop, still check whetherthe equipment was working or not, there was an interaction but, now it's not all the time, but most of the time when I'm going through, and I slow down and I watch.
Mr.  McIntyre:    Well,  if  I  can  tell  you,  number  one,  we have never taken  an
adversarial position with our clients. You guys are paying our organization, not our individual guards, that's our responsibility, but we're only as good as the information that we receive and I think that we can all agree on that. We actually welcome you guys as Board members to be part of our chat and we mentioned this before, I know you guys want to separate church and state and I respect that, but just so you can see what it is that we do on a daily basis or for example if you pass by, and know this happened several times where you'll see the gate up, and you'll think well, the guard just abandoned the post, that's not actually accurate, the guard actually told someone, I'm on a bathroom break or whatever. So, I recommend respectfully that you guys can just become part of our chat. Then secondly, whenever one of our guards does something, we want to know immediately, or I do. Everybody understands that the labor pool is an insane marketplace right now, and the attrition rate in any organization specifically with labor employees is going to be a high turnover. We actually take pride in that because it's not our employees leavin g, it's if our employees don't meet our standards, we immediately remove them, and this is actually why we came up with a proposal increase because our employees making $12 an hour, the minimum wage is now $11 and I know that's not your problem. Our problem is providing a service, our problem is making sure that we are a lot better than the previous company.  The previous company has the

largest security company in the world, and they were leaving your posts abandoned, and we've never done that, ever. Whenever you guys have contacted us, we've always responded, is that accurate?
Ms. Cabrera: Yes.
Mr. McIntyre: And if we're not made aware of these scenarios, we can't fix them. Ms. Cabrera: If I may, I think we had designed it that way, but I share the same sentiment, and of course, at the very beginning it was all very good, and they were doing a phenomenal job, but I do feel like that have slacked. They're not getting all the concerns to check IDs, they are kind of just letting people through, and I had this conversation before and I don't know if anything can be done to help remedy the situation but, there's still people that are going through the resident lane without a barcode, and of course, at that point, the security guard just lets them in because she doesn't want to hold up the line or whatever the case may be but, they're going in through the resident lane without a barcode, and like I said in the last meeting, I would move all traffic, and I would make that as the backup and build a turning lane, that's me, because what happens that when you are consistently opening it up, and at this point that's what they're doing all the time, they do not bother to come in here to get the barcode because the guard just opens up for them. I would move everybody out of the way, I would inconvenience them to the point where that means everybody else behind them and I'm pretty sure they would not want to do that every day. They'll come in here for barcodes at some point. So, I know that's still happening because I've seen it with my own eyes. What Mike said about Ben, just flipping the switch so that people are goin g, and they're doing it all the time, and I've watched them do it. I even stare at them, and say I just saw you do it, it's so repetitive at this point, I mean how often are there going to be on our group chat, saying hey, guardhouse 2, hey guardhouse 1, hey guardhouse 2, and all the time, so I don't know what happened, I don't if they just got
used to their positions there, I mean I don 't know, they've kind of laxed.
Mr. Quesada: When do you see this typically happening the most? Ms. Cabrera: It's all the time, it's throughout the day.
Mr. Quesada: But is it like the first shift, the second shift?

Ms. Cabrera: The thing is it's early or late because I come in either at 8:00 or 9:00 o'clock at night at guardhouse 1 and they've done it, and you guys have seen me text you at that time about it. I've come in through guardhouse 2 at any time of the day, other than during school hours, and I've seen them do it. I see residents pulling into the resident lane without a barcode, all the time, and I'm just like, of course they're not going to get a barcode, why , this is convenient, I just pull up and they open for me anyway, so why would I go get a barcode, they do it all the time, and I don't know. I think that we started off strong, and I feel like it's just that they're doing kind of the same things.
Mr. Aponte: And for the record, Curtis Cooper has joined the meeting. Yes, I agree with the actual arm system being used to their advantage is what they're doin g, it's to their advantage, they're just flipping it open and it's not being closed also on a timely basis, so when it's open, and let's just say it's me and my barcode , and it didn't read, once they open it, it stays open, and then you have 3, 4 or 5 cars right behind, and I've watched people get out of the visitor lane and just go in through the resident entrance. The other observation I had and I know there isn 't an actual uniform for the bottoms or I guess the slacks, but I'm not sure if there's a way we can choose or have them use a certain color, or a certain type of slack, rather than spandex or any of these other items that probably should not be worn in a professional atmosphere, but that's what I got.
Mr. Valladares: Yes, I agree with both Jessica and Miguel, the issues that have been brought up, I have observed them myself. Another thing that has to be addressed from your professional stand is uniforms, you have individuals wearing all types of pants, and the females since day one wearing one of those Adidas warmup pants with white stripes on them.
Mr. Winkeljohn: A tracksuit.
Mr. Valladares: Yes, and that's not even close to what uniform pants should be and I know you had given them certain leeway on that but I mean this is completely ridicu lous, number one. Another thing that has bothered me is that apparently, the guards are not getting the proper training in how to react or what the protocol is when

you have an alert on your computer, and on your screen. Why, because half of the time they're watching movies on that.
Mr. McIntyre: Explain to me what you mean about the computer.
Mr. Valladares: I'll explain it to you off the record, it's something that is not necessarily meant for the public, I would not want it to go on the record and hear something that is done for security purposes.
Mr. Quesada: Alerting of certain easements that have activity.
Mr. Valladares: Activity, exactly, and the alert has come out, the guard has not responded properly, I've asked him about it, but nobody told me about it, I don't know what you're talking about, and that type of thing, and that was one of the primary things that were explained to you when you guys took over the contract, and subsequently my homeowner association, had taken like 5 different hits of burglaries, attempted burglaries, last week was an attempt to enter a house from the rear, and they should have had an alert or did have alerts and nothing. So, if nothing else, I can live with the uniform, I can live with the guy who has a hat, I can live with all of that, but I think that we should address the issue of the specific training for those alerts and there is a protocol that the guards should follow for security purposes. Other than that, I don't know, but I am concerned, I do not feel that I should be in the chat, going back and forth, that is not our responsibility.
Mr. Winkeljohn: Yes, and I was going to interject something if you don't mind, two
of our Board members at a time cannot really be in that situation without violating the Sunshine Law, in all likelihood so that's not likely to take place.
Mr. Valladares: And I don't even wan t to be involved with it.
Mr. Winkeljohn: No, and there's many reasons, but the legal one, the others are emotional and they're right.
Mr.  Valladares:	And I think that we have set it up in a manner that the communication and everything else should be coming from you to Mayra and Ben, and from Ben to you, and when we have to get involved then it's some more serious issues. Mr. Winkeljohn: Right, you're volunteers, and should not be doing the staff's job.
Mr. Aponte: And let's get Curtis who just joined us to  go ahead and maybe chime in so you can have all of our input.

Mr. Cooper: Thank you. So, I'm going to dissipate because I missed what was said prior to my arriving here.
Ms. Cabrera: What's your opinion on the security guards?
Mr. Cooper: I can speak to one instance where and I think that's where protocols come in line and you know there was an incident just over here at this guardhouse over by the school where there was someone that went into the resident lane, they didn't have a sticker, and then the guard instead of I guess addressing that immediately, she continued letting 2, 3 or 4 cars in on the visitor's side, while that was backing up the resident lane. Then she went over and approached the car that was obviously in the wrong there, and continue to ask questions, and I couldn 't hear her because I was directly behind and I didn't obviously want to get out, but I wanted to see how everything played out and not interject anything, and instead of I guess getting a detailed description which is typically what we would do in the past, it would be a description that she would acquire, getting the license plate tag and some other information which would take about 30 to 45 seconds allowing the vehicle to pass through, but it lasted for a minute or a few minutes, and obviously everybody was backed up to the entrance of the school. So, moving forward obviously having a thing where the guards are, if we've got protocols in place that the guards are fully aware of what the protocols are, and are abiding by them, I guess that would be my key point. I've seen instances, talking about, because the guard is not getting up, sometimes they do, sometimes they don't, for me. Recently I thought I've seen more, at least at guardhouse 1 I can speak to because I go through there more, guards that are actually standing up at the door, so I've seen that more.
Mr. Quesada: What shift do you typically drive in through there, all hours?
Mr. Cooper: I'm normally getting in, I normally get in especially during the season, the last couple of months, anywhere from like 8:45 to 9:45 at night, coming back from practice, and then sporadically like during school time between 2:00 and 4:00, coming through there. I know one of the guards had a phone, there's a gentleman that he looked like he was on all the time but, then again, it could have been that he was assigned to something, so that was more of a processing timeframe, and let's go this topic because I saw an email, are we discussing or have we discussed uniforms.

Mr. Quesada: He has them with him but they've already secured a patch. Mr. Aponte: And we're going on to that next.
Mr. Cooper:	Ok, so those were my observations, and then the other option think I talked to Ben about, it just seemed like some of the guards were just like during the school hours, in the morning at guardhouse 1, opening the gate, and I think that got addressed, I haven't seen that.
Mr. Quesada: I think first, from my observation since  I'm here during  the first shift primarily, I don't see a whole lot of issues happening during the first shift. I feel like when we start to go home and whatnot, I'm hearing a lot more, at least through wh at I'm getting and what Mayra is getting, and correct me if I'm wrong, is the second shift.
Ms. Padilla: Yes.
Mr. Quesada: So, it seems to be a lot during the second shift, which is a high­ traffic time, everyone is coming home, and it's nighttime.
Mr. Aponte: To be fair, obviously the first shift in guardhouse 2 does a phenomenal job in the morning, trying to move the traffic as best as possible.
Mr. Quesada: Yes Laura.
Mr. Aponte : And she does awesome work while she's there, and also the older gentleman that works the weekend, he's amazing.
Ms. Cabrera: Larry.
Mr. Quesada: Yes, Larry.
Mr. Aponte: So, we have a core of a few that are doing amazing jobs, they're excellent.
Mr. McIntyre: Well, I just wantto pause on that, only because it actually occurred to me, there are positives as well.
Mr. Aponte: Well, I mean, we're fair too, we're going to also note and make you
aware of the positives and it would be nice if we could mirror those guards at those guardhouses, I know the job is tough but it would be nice if we could kind of target that older retired type of guard.
Mr. McIntyre: (inaudible comment) There's several times where a conversation with myself and Mayra that we had, and I'm saying what are you talking about, and just to be clear, I know that there's a difference between just seeing someone (inaudible

comment), and so I'm very big on facts. So, a lot of times what will happen is Mayra and I had a conversation regarding training, just so you guys are aware, It was my impression of training was being done a certain way based on our conversations, we had a meeting and found outthattraining wasn't being done that way, and then we had to make a decision. So, the problem is, when I hear a lot of these comments I don 't know if some of this has already been addressed because these could be issues that we've had in the beginning because some things I'm hearing, we've already addressed them. Then there's other things, so when it comes to training, I want everybody to be aware, we've chosen Larry, the gentleman that you've met, and the one that you guys are talking about that's phenomenal, he's that lin k, remember before it was Tommy Lee, and then it was Tonisha, and now it's Larry. There's two things Larry does, obviously, when it comes to training, he goes through all the bases, and I'm not sure if you guys know but those little horns that set an alarm whenever a truck is too big, those haven't been functioning for a while now. So, he goes over that training, like this is how this works, this is how this works, this is the mechanical system, and so on, once he signs off on them, and we put them to work, every week he reviews these because one of the things that we're using now as a tool is, we'll select a guard and say, ok you worked last Sunday, let's just look at a couple of clips to see how we're screening callers. So, one of things that you have to remember is when you see a guard changed out, a lot of times we've caught them doing something like opening the gate, or not screening everyone consistently, or not getting up, they might get up for 3, 4 or 5 cars, and then towards the end of the night, they start sitting down. Now, if you've noticed we've also moved the chair to the outside, so they're actually sitting right outside, so that when the car pulls up, so there's little things that we're trying to tackle to make that improvement. It's not that we want you guys to tell us every little thing, but here's what happens, we're trying to determine the strong guys who are doing the job, versus the weak guys who are not, so when you give me a line item that says, hey listen last Tuesday I came in at 3:00 in the afternoon, and I had to call up this person, I can target that person and when I hear gate 3, I don 't know who, so now I'm looking at all of them, and they might not all be the problem, or they might not all be the problem consistently, or whatever. So, just share that information with Mayra, and also so you guys know, Tommy sends me and

Mayra a weekly email that updates us on dates, so for instance I think it was guardhouse 1, for some reason they can't review names there, you can see the cameras but they can't access the review function for some reason. So, we're trying to improve that communication a little bit more, we're trying to stay on top of them.  Yes, we would love the older group, we've been trying to get them because the younger group is where I think is our biggest issue, because only someone young would think to try to do their toenails while at work, which I have to go look at now but, we are trying to actively look for that kind of age group so that way we can start lining them up, which the extra little money in the budget would help. So again , anything that I see or hear, I know it's annoying and it's redundant, but just communicate that to Mayra that way we can constantly follow up and try to trim those weak guys out, and keep the strong ones and better staff.
Mr. Valladares: I have a question since we're talking about training, and just to clear my knowledge of that, when you have a new guard, and you may do some on-the­ job training, the people that are in training, the new guard, are they required to be in uniform or do they just come in street clothes, and they say, no, I'm training.
Mr. McIntyre: No, so here's what happens, let me explain. So, this is what happens, so we do not hire them until they pass training, so if let's say for instance we interview someone, we run their background and everything looks good, what we'll do is, and remember they're only training with Larry, so we'll set them up to go and meet with Larry. Now obviously what we tell them is, wear something professional, a nice polo, and nice pants, so you give that guideline. The thing that I'm starting to realize is that's a problem, and I think all of you, and you know this seems like savings, the younger generation's idea of professionalism and ours is totally different. We would show up for an interview with a belt, shirt, jacket, and whatever, but these guys are coming in with T-shirts, and jeans, so they just don't understand the same thin g, so then we usually spend about 20 or 25 minutes just showing them the basics of, this is how the tablet works, when the tablet dies you then have to use your cell phone and put the name in. So, we go over the basics with them, and then I get feedback from Larry, so if Larry doesn 't give the approval for someone's personality or attitude or attention, they don 't come here, so you might see someone today training, but then they might not be

here, and also like I'll give you an example, we found something, at gate 3 specifically, apparently the community right next door has an outside security vendor, that security vendor will come to the gatehouse to use the bathroom or whatever, to warm up their lunch,I didn't know that until we got a complaint that there were two guards hanging out at the gatehouse, so it allowed me to review it, and look at the cameras, and I say that's not our personnel. So again, what I'm saying is, anytime you see something just let us know because you don't know, it could be a resident waiting for an Uber, it could be a hundred different things, just communicate, so that way, and again, you don 't have to communicate with me, if you feel better just asking Mayra a question but trust me, just so you get a clear idea, if Mayra calls me now and says hey, there's no guard h ere, I check the chat because the chat usually tells us, I'm on a bathroom break or I relieved the person, and then we look at the camera footage because everything that's done inside the guardhouse it shows it, so we look, we don't just assume and say, alright whatever you fi nd, we're going to investigate and if we catch them like I'm sure you guys don't know but I had sent Mayra an email maybe a couple of weeks back that we caught a guard sleeping by reviewing the camera, so we sent her an email saying, hey we caught this guy sleeping, this guy is going to go. So, we're going to be transparent so that at the end of the day all we have is our reputation and I'm not going to lie to you for a security guard. So again, anything you see, I don't care how dumb it sounds, just let Mayra know, she'll get with me, and then at least now you know the steps that we're taking.
Mr. Valladares: Thank you.
Mr. Villanueva: And just to go back, the question that was stated by the Board, first of all, there has to be no excuse for a guard (inaudible comment) I would say that we're more embarrassed that a guard was doing their nails and whatever they had on their feet. (inaudible comment) I think I mentioned before, all of them are policemen, and I've seen cops do some really stupid things. I've seen cops and firemen, when they get together it's like their cousins, and I've seen them do some really stupid things. Unfortunately, it's the individuals, with today's society, and the new generation, (inaudible comment) The application process is completely different than what you're used to. Number one, they no longer come into an office, they refuse to come to an

office to apply, so we have to go to them. In order to keep up with the demand we have to constantly recruit. Now, aside from the fact check, 100 people will apply and unfortunately, 70 will have a criminal background, and that is unacceptable, and now you have to decide about the other 30, and so on. Then you have individuals that show up and they say, no that's too much work for $12 an hour and I think we can all agree, and this is why we're here, I think we're obviously addressing an issue when we started this contract the referendum on the state minimum wage did not occur, and we were $2 above minimum wage, believe it or not, it makes a big difference, and now the minimum wage is $11 an hour. (inaudible comment) Some people actually think, I'll give the guard
$12 and I can pocket $3 for them, so some people actually think that I pocket $3.35 an hour and that's not the case. (inaudible comment) There's a saying, hogs get slaughtered, pigs get fed, and I'm not trying to be a hog, I'd rather be a little pig when it comes to business. (inaudible comment) And the employees that are worse than others, well if we don't hear about it, we can't address it, and I think that's a fair assessment. (inaudible comment) I will make sure that we address the uniform issue, and I will make sure we have uniformity. I can tell you that with great pride, it's not easy to work the gate, master this control gate, and I think you can all agree with me, and I think we need some realistic expectations. We've had people be there for 1 hour and say, I'm leaving, it's too much , or we've had people sit there and be berated by a resident, and I think we can all agree that not all residents are the A-typical resident where some people have just a horrible attitude, they want to unload on the guard. To your point, we'll be more than happy to make that corrective measure as far as access control, when you want to do a hard press, so long as everybody is in agreement and everybody understands, we're going to get a lot of threats. What I mean by that is we're happy to have a hard press access control where you tell a resident, no you cannot go through this side, you need to get back in lin e, and you already know what's going to happen, Hialeah is going to come out, but I'm ok with that, just so long as you're prepared, and so as long as you're prepared for the onslaught of complaints because they're going to come, we know we're going to be bad the guy. (inaudible comment) We understand, when complaints come in, a lot of times people are going to blame security, and then when we hear about it, and we investigate it, we say, hey this is what

actually happened, the response is, oh ok but the complaint was, you guys were doing this, this, and th is, and trust what I tell you, as great as Mayra is, she is not going to puII any punches. I mean you can have a very pleasant conversation but, when she's got to tell you something, she only receives it, she tells us, with all due respect.
(At this point several people were talking at one time, and no one conversation
could be heard)

Mr. Villanueva: So, we're not here to complain about the relationship we have with you all, I think oftentimes, because I've been in her position, at a city level, and I mean your position which sucks oftentimes, by the way, your financial disclosure form, just off the record, I've gotten fined for that, for not checking a box, so talk to your attorney about that. So, we'll be more than happy to address the uniform issue. We do have to address the fact that the guards are making $12 an hour, and I show you my margins, the guard costs me $2.50 an hour, hard costs, that's our payroll, we're not making millions here, but if the guard is not making a sufficient amount, how can we expect them to stay. Let me give you an example, what is the lowest paying employee you have in your organization here?
Mr. Aponte: We don't hire any employees.
Mr. Villanueva: You don 't have any staff members? Mr. Winkeljohn: We contract everybody.
Mr. Villanueva: Ok, so the person at the clu bhouse, that was not an employee,
that's hired, what do you make?
Ms. Cabrera: The guard, how much were they making? Ms. Padilla: For here, I don't know, you tell me.
Mr. Villanueva: When you hired my guard, what were you paying them? Ms. Padilla: $15 an hour.
Mr. Villanueva: Ok, so you were paying him more than he was making with me. Ms. Padilla: I don't know.
Mr. Villanueva: That's why he left, now please don't hire any more of my employees because it's hard to keep the new ones, but it's that simple, I had a very good guard who was making $12 an hour, and somebody made him a better offer. Now the difference is, we have a good relationship with these guys, but they'll leave for a

dollar more. So, all we're asking is to take into account the proposal that we gave you guys, I'll be more than happy to give it to you now, and I could pass it around.
Mr. Winkeljohn: I think we have it. Ms. Cabrera: Yes, we have it.
Mr. Winkeljohn: Actually, I have some questions.
Mr. Villanueva: Great.
Mr. Winkeljohn: Because the boxes don't add up. Mr. Villanueva: Does anybody need a copy?
Mr. Winkeljohn: They all have it. Mr. Villanueva: Ok.
Mr. Cooper: Are there still bonuses?
Mr. Quesada: That's something with our line item in our budget that we're able

to do.

Mr. Villanueva: I didn't budget bonuses.
Mr. Quesada: No, don't worry, I'll talk to you afterward, after the meeting.
Mr. Winkeljohn:	Before we go into this, the numbers don't make sense, the

math, so it might just be some terminology, or the math was carried too much. I see the three officers and their pay, and I see the total number of hours, but the 384 hours at
$15.35, that line confuses everything.
Mr. Quesada: The gate access control line?
Mr. Winkeljohn:	Yes, sorry, the gate access control lin e, the second from the bottom of the spreadsheet.
Mr. Villanueva: So, if you guys have your calculators out, you can look towards
the end.
Mr. Winkeljohn: I've been calculating it, so let's see what you have.
Mr. Villan ueva: So, you have 384 hours a week of service, this account right now is 504 a week or so.
Mr. Winkeljohn: Yes, we know that.
Mr. Villan ueva:	So, each gate is 24/7 coverage, and 24 times 7 is $168, and
$168 times 3 is $504.
Mr. Winkeljohn: I got that.

Mr. Villanueva: Now 120, if you take 504 minus 120, you get 384 hours, now 384 hours times $15.35 an h our, is $5,894.40 a week, times 52 weeks is $306,508.
Mr. Winkeljohn: Ok.
Mr. Villanueva: Does that make sense? Mr. Winkeljohn: Yes.
Mr. Villanueva: So, your previous budget, and this is what's interesting, you guys are in a very advantageous position because contractually you were 534 hours a week of service, and then we have the clubhouse. You guys eliminated the clubhouse from us, so whenever we do an amendment to the contract, we just change that number from 534 to 504, and personally, I don't need it, I don't care, I'm the type of individual that I'm good on a handshake, but I'm saying here, I don't have a problem with you guys lowering it from 534 hours to 504.
Mr. Winkeljohn: Right, so back to my box question, so you gave us a number, I see how the total got to $306,000 and change, then the next one says, $437,364, what's that?
Mr. Villanueva: So, let me explain.
Mr. Winkeljohn: That's not $21,000 more so I don't know what I'm adding.
Mr. Villanueva: I'll show you wh at that number relates to, so what I did was I itemized each position. So, currently, your supervisor position and we're charging
$19.15 an hour, and that supervisor is making $15 an hour. Then your second lead, we're charging $17.50 an hour, and that second lead we're paying $13 an hour, the third lead is $16.25 an hour, and you have leads because you have one lead per access control.
Mr. Winkeljohn: I got it, and those are the shifts.
Mr. Villanueva: One lead per access control point, so each gate has a lead, and each lead has a su pervisor, does that make sense?
Mr. Winkeljohn: Yes, and I'm just trying to get to the same bottom line that you
got to.
Mr. Villanueva: So, when you calculate each line item on the right, it comes out
to $437,364.20.
Mr. Winkeljohn: Ok, alright. I can't get to it, but I trust you.

Mr. Villanueva: And when you add the holiday, the actual number is $438,864. Now, to your advantage, we lowered, if you go to the next page, we lowered the service hours since it was 504, and what I did was, I only charged you the supervisor rates at
$19.15 an hour, I have not changed that. What I did was, I'm eating the other two supervisor rates.
Mr. Winkeljohn: Yes, I see the zeros, ok.
Mr. Villanueva: So, I'm giving you guys added value, I'm not charging you more for that. What I'm doing is I'm increasing the guard bill rate from $15.35 an hour to
$17.25 an hour. Now, when you calculate all that, you have an $18,000 difference, you're paying the guard $1 more an hour, and you're paying $18,000 more a year, so my question is, $18,000 more a year worth paying the guards $1 more an hour. I say yes, but it's ultimately your purse, every year you haveto give an increase, the only time you can say to the Board, we're no longer going to give increases is when they cap the middle-wage, or you guys say we're going to go ahead and eliminate the access control and go with another item. Those are your two options.
Mr. Valladares: When is the contract due?
Mr. Villanueva: When is our contract up, our term? Mr. Valladares: Yes, when does the term end?
Mr. Villanueva: I'm really not sure.
Mr. Quesada: Scott, how does that work?
Mr. Cochran: I'd have to look at it, I'd have to look in there, I don 't know.
Mr. Quesada: I know we have a 30 days for mutually agreeable termination. Mr. Cochran: But I think he's asking when the term ends.
Mr. Quesada: And that part I don't know, I'm just trying to say to the Board, you always have the 30-day clause.
Mr. Valladares: Yes, I'm  aware of that, but was the  contract done for 1 year, for 2 years?
Mr. Villanueva: It was a 1-year agreement. Mr. Valladares: Ok, and it expires when? Ms. Padilla: You signed it in April.

Mr. Villanueva: I believe you, I have no idea, I'm sorry but, just to let you know, and I don't know if we sent you our contract or we just signed yours, and I think with you guys it was unprecedented, I did something I never do, which is to just sign your contract.
Mr. Winkeljohn: Everyone that works with our District, that's the situation, we don't sign yours, we make it an attachment because we're State and Federal Law governed, so we're not a private sector.
Mr. Villanueva: So, in my section of the contract, we have 30 day goes to cure and 30 days to cancel and the reason for that is very simple, for these situations. So, if somebody tells me, hey listen these are all the issues that are happening, so you don't forget them, I come back and say, this was the issue you had, and that's been cleared, and then I'm going to go around and reach all my guards and send it to you guys, and then obviously the past situations, these are already stupid situations for me to even discuss, and they're really embarrassing and I apologize for that. That's not a representation of who I am and the kind of business that Kevin and I put forth. (inaudible comment) So, this is the budget situation, does anybody have any questions on the budget?
Mr. Valladares: Yes, let me interact on one thing, when I asked you when the
contract expired for the year or whatever, we're not talking about the cancelation of your contract, termination, or anything like that, what I'm concerned about is, you're asking here for an increase of $18,000 plus dollars, that's going to be an amendment to the contract, but what guarantee do we have that when the contract is due for renewal again in April, we're not going to find ourselves having to do another increase over the increase that we already gave you?
Mr. Villanu eva: Well, that's a great question to ask, first and foremost, nobody here knew of the referendum on the state minimum wage, and when that happened I could have come to you and said, ok we have to go back to the drawing board, but I didn't. So, I ate those, and there was a less profit margin, and you say that's your problem, so it's my problem, we're fixated on providing you a good service, and like you said, we work, and unfortunately, our people have become either lackadaisical or it's become a very difficult workforce, and look, that's our business. We're here for that

difficulty, and we're not going to shy away from it but, so you understand the reason why the increase is because of the State Statute referendum of the minimum wage, and now I have people who are blatantly telling us, I'm not going to do all that for $12 an hour, and I think you guys can understand that. So, just so you understand, I'm not being treated fairly.
Mr. Valladares: No one said that.
Mr. Villanueva : No, and I just wanted to be able to vocalize that with you, and I'm not going to come to you guys for an increase, the only way that I'm going to come is if it's extenuating circumstances, for example, if I can no longer recruit. The reason why we do things differently than Allied Universal, or other organizations is because we don't stop recruiting, for those other organizations you can just walk in the door. Well, I don't have any commercials, and I don't send out any mailers, and I don't have any radio ads, so how do I get people to know about my organization , we have to actively recruit. Well, it gets to a point where the effort from the employee at a specific post has to match the expectation of pay, from not me, but them. So, this is like McDonald's is forced to have people making $14 an hour to walk in the door. If you go to Chick-fil-A and the person is standing in the parking lot taking orders is receiving $15 an hour, Target is starting at $20 an hour. So, we can no longer expect to get these rates, I'm just a different type of business, and I believe in the drop in the bucket as opposed to opening the facet. I want long-term commitment, and I want it to evolve into a contract but, I do have to keep up with society and I hope that you can understand that. So, to answer your question as honestly as I possibly can, if I don't have any issues with the labor force, I'm not going to come with another increase until a year from now.
Mr. Vall adares: I appreciate that, the increase of $1 became effective when it was September 1st, and I believe that in September 2023 it' s going to go upanother$1.
Mr. Villanueva: Yes sir.
Mr. Valladares : So, what I'm looking at is, you're addressing now an increase, the term of the contract is due in April , and if we're satisfied with your work, we want to renew it or roll it over, or whatever you call it but, we're going to be sitting with the same problem because come April, we have to start thinking that in September we have to give you another $1.

Mr. Villanueva: Yes sir.
Mr. Valladares: And how is that going to be negotiated, when the next contract is looked at?
Mr. Villanueva: Yes sir. Mr. Valladares: Ok.
Mr. Villan ueva: So again, I go back to, I sympathize with your position because I'm in the position, and I understand, and every year you are in fact going to have to redo this with every single one of your vendors, and like I said before, you're going to have to come to a crossroads where you're going to decide, do we continue having manned access control, or do we go with another option, and it's not my job to say that, it's actually detrimental to me to say that, but I'm very transparent and honest. I just can't be a jerk about it, it's the truth, it's going to happen, you guys are going to come and say, hey listen, we're not going to put this loan in the budget, we're going to go for it later on, I completely understand, and in my industry, I'm going to have to pivot and I'm going to have to accept those industry losses, but I'd rather be open and honest and upfront with you guys, and have you guys trust the fact that I'm not just trying to take your money, and when you guys make that transition as your primary security provider, we're going to give you the very best advice possible, and if we're talking about technology or we're talking about a combination of the two, or we're talking about a patrol system, whatever it is we're talking about the gate access control, or phone docs, whatever it is, we're going to give you guys that advice but, right now we have this issue to contend with. So, the issue is, do we increase or do we not, if you guys decide not to increase, all that's going to happen is I'm going to continue doing the job with the very best intentions but, it's going to get to a point where I'm not going to be able to contract somebody to stand 8 hours on their feet just to do access control. So, I just wanted to address that issue before I continue with anything else.
Mr. Aponte: Does anyone else have any more questions? Mr. Valladares: No.
Mr. Aponte: Curtis, did you have any questions?
Mr. Cooper: Yes, so looking at this I noticed that the suggestion for lead officer #1, did not in crease, is that correct?

Mr. Villanueva: It did not.
Mr. Cooper: Now will that, in your experience not cause an issue,  does everybody else receive an increase and they stay the same?
Mr. Villanueva : No, because unfortunately, we had a change with our supervisor, we had a supervisor here, and unfortunately that person was not cutting the mustard, and not meeting our standards, so we decided to make a ch ange, so now there's a new person in that position but, I'll be honest with you, the only reason why I did increases is because I don't want to be a pig, I can give you actual n umbers, if you guys want to give me more money trust me, I'll accept it, it's not going to go to me, it's going to go to the guards. The more money you give the employees, the better quality employee you're going to get, it's just a fact of life. I'm just trying to be as frugal as possible, and not break the bank. The way that I constructed the budget, and I'm doing budget every day, an $18,000 budget is, the increase is a gift, it really is a gift, but anybody else that comes in here, they're going to charge you $20 or $25 an hour. I have clients that charge $35 an hour for security, and there are plenty of companies now that are refusing to take fees, and no bill rates because the lower your pay, the more of a headache it is, it's not a plug-and-play. If you're paying somebody $25 an hour, trust me you're not going to have any issues with that guard. When you're paying somebody
$12 or $13 an hour, it's a lot, you have to hold their hand, you have to say, you need to say good morning or good afternoon, or good evening sir, or ma'am, and then you have to contend with, oh no I can't use sir or ma'am, and that's just another subject but, I have people that, and it's very strange to me, I have employees that are 26 years old, that are walking through the door and they'll have two women walking there and they won 't hold the door for a woman and I don't understand. So, I'm trying as an organization , and we're trying to figure out the mentality of this generation, they have a lot of social issues, and they don't want to communicate anything . (inaudible comment) and believe it or not, when we do our training, and trust me when you ask if there are any issues, we train but when you have an individual like that and you're saying, is this person_goin g to become the most feared, and then you let them go on day one, and they approach someone and they say, yes we want it, so it's not honor, it's do we trust people.   Just so you understand, when  you see the  guards on  the phone, they're

workin g, so the guards are actually inputting the data, they're not playing on their phones. We do have an issue by the way, and we discussed this the last time that I was here, the !Pads, are they working?
Mr. Quesada: That's been addressed. Ms. Padilla: (inaudible comment)
Mr. Aponte: Can you make sure you notify the Board when those devices are active and moving forward so that we know now if they are on their personal devices, it's being used for play and not for work?
Ms. Padilla: Yes, and just to let you know that we ordered three, so we're going to be able to rotate them, so there's going to be no excuses, so yes, I will let the Board know.
Mr. Quesada: And keep in mind, when he is moving with the phone base, that they have their group chats.
Mr. Aponte: Right, well if there's a way to download the chat into those devices that would be the ideal thing to do that way there is no confusion.
(At this point several people w ere talking at one time, and no one conversation could be heard)

Mr. Villanueva: So, whenever the guards have a situation, they are to communicate it on the chat, and this is actually why I requested you guys be on the chat, and I understand you say it's a Sunshine violation, but as long as they don't communicate, it's not a violation.
Mr. Aponte: Right, but I don't think any of us are interested in that.
Mr. Villanueva: I get it, you guys don't want to, I'm trying to mitigate our hits, because when complaints come in , you don't know when they happened, and we want to be able to say, like before they get a complaint, they want to reach out, and we do this to all of our clients, we're the only company that does this. We tell you, look under the hood here, and when something is happening, the client will go there. Like if a client at a boatyard says, I don't see the guard, I don't see the guard, and then he goes to the chat and the guard has gone to the bathroom, and the guard has the right to use the bathroom. Unfortunately, there is no break system where there's nowhere to go ahead and relieve the guard but, aside from that, all the issues you guys addressed, we need

to step it up and I appreciate you trying to back us up and I saw what you did, and I really appreciate it. (inaudible comment) We'll step up controls, and we'l l step up our supervision. I can tell you that fora while that Kevin did have a personal life , but there's only so much he can do before he hands it off to his counterpart, and these subordinates,  because  it's not fair  to him  if  he's here every weekend, and it's not fair
when he calls me and I say what are you doing, and I say I'm playing golf, and he says
I
I'm at gate 2. So, we'll try to do better with that.
Mr. Cooper: Is there a way to get a list, I guess over to them, or maybe you guys havea list that has all like the guardhouse employees that you have and their tenor, just so we have a feel of how many people been here a year, or two years, 5 months, a week? I know it's going to change, but something like from now maybe like every quarter or something like that. At least for me, it would be nice to kind of just see how things are working, because if we do decide to in crease, like I think we did previously, and then there's no changes then obviously it's not the money issue, there's something else going on there that needs to be addressed further versus if we increase and all of sudden now we're getting these better employees, and they actually are doing what they're called to do, and everything is good and you're on the 9th hole and so is Kevin, and everybody is having a blast.
Mr. Villanu eva: So, I would be more than happy to do that, and just so you understand, I think in the beginning somebody had mentioned that there was turnover, we actually take pride in that because it's us, that part is not the employees, if somebody doesn't cut the mustard, we don't sit there and say, well we hope to get better, because there's only so many times you can actually train somebody before it's like, hey you have to go, and I will defend anybody but I can't defend stupid, and I can't train disrespectful. When somebody is treated disrespectfully, they have no business being in our organization. (inaudible comment) I know you appreciate that, but I sometimes wish he'd hand it off to our subordinates where he's not spending so much time on there. I'd be more than happy to give you guys that information, moving forward to see if this increase does make a dent. Here's the advantage that you guys have, just so you understand, there's not a whole lot of jobs in this area, so the labor force has to go north for a lot of jobs, in our organization. So, the labor force, I've actually seen

people go, they live in Homestead, well 4 years ago they were driving down to Miami for a $15 an hour job, and then the security jobs in this area were very low paying. When you have a $13 or $14 an hour paying job in Homestead, the labor force here is almost content, because you're going to get a lot more people applying, a lot more people who are content with that slot. Next year, if you guys agree to up just one more, we're at $14 an hour, that's the sweet spot, but unfortunately, that minimum wage keeps going up. So, that's where we lay where I wish we didn't have to deal with the minimum wage going up. I think its great people are making more money but it's killing the small business , and more importantly, look at you now, you're like, well how much more do we have to pay, and I'm saying, that's the way it is, and as a businessman I can tell you, I look at the small business numbers and it's making a dent, a lot of small businesses are closing because of that. So, there's a supply and demand issue.
Mr. Valladares : I have one more question. Mr. Villanu eva: Yes sir.
Mr. Valladares: Besides all these hours and the money, who is going to be the go-to person, is it going to be you, is it going to be Kevin, when Mayra has to deal with somebody, who is that person that is going to be responsible?
Mr. Villanueva: Well, are you having an issue now?
Mr. Valladares: No, I'm just asking because at one point when he was made a partner, he delegated that to Daniel , and he was not prepared to answer anythin g, we didn't have his phone number, so we need to know. You make your changes and you delegate, that's your business, but the line of communication has to be open , hey we got a new guy that's going to take care of the account, have him meet with Mayra, sit down, discuss things, you bring him up to speed, she brings him up to speed.
Mr. Villanueva: Well, Daniel was never put in charge of security.
Mr. Quesada: Yes, I think he showed up to a meeting in Kevin's absence, but I believe Kevin was still in charge of it.
Mr. McIntyre: It's always going to be me, and I told Mayra I didn't know where the confusion came from as far as Danny being the guy, and even the conflicts about me being a partner, that's not what's happening.

Mr. Valladares: Well, I hope your company continues to grow, that you can grow with the company and you still can delegate somebody else, and in that case, we need to know who it is, how it is.
Mr. McIntyre: And I promise you, a handful of these accounts are not going to anybody else.
Mr. Valladares: Ok.
Mr. Villanueva: So, Danny was never placed in charge, Kevin has always been in charge, and whenever Kevin comes to me and says, hey I need help, again, he has the entire company on his shoulders. So, he tells me, hey can you do me a favor, can you address the uniform issue, and I say of course, and now I'm going to address the uniforms pants issue because it's such a stupid issue. I mean personally , I can guarantee Kevin was never made aware of a guard painting their toenails or some foolishness Iike that.
Mr. Aponte: Right, and do you have the new shirt so we can take a look at that? Mr. Villanueva: Yes. (inaudible comment)
Mr. Aponte: I personally don't like that one, it's just too busy.
Mr. Villanueva: And then the second option is just one page, it has your logo, and our patches, and it's a bit confusing.
Mr. Aponte: Can we interrupt for just one second because I know the councilman has to leave? Do you have anything to fill us in with quickly?
Mr. Roth: Not really, basically it was last weekend, so if you have any issues for next year, bring it to us ahead of time. (inaudible comment) Then next weekend we've got the park grand reopening and that's a very good deal for a lot of people. (inaudible comment)
Mr. Aponte: Do we have a digital copy that maybe we can forward to the residents?
Mr. Roth: Yes, it is next Saturday, I think it's at 12:00 o'clock, it's not all day, but they spent a lot of money and it's going to be a beautiful park and part of the attraction of downtown, and Halloween is coming up next week, and some of the theaters this weekend have the Rocky Horror Picture Show. (inaudible comment) That's it.

Mr. Cooper: If you can, obviously for next year, or maybe sooner, the re's several lights out on 137th Avenue, so I'm sure going down that, which is the county, I understand that, but with your connection maybe you can make calls, but it's kind of like if you have everybody coming in here to go the races, and half the lights aren't working it just makes a bad impression, and also on 312th Street it seems like there's a lot of lights that are either out now, at least I think the bases, which was the discussion about whether or not they were going to get fixed or taken away, but it still looks sporadic.
(At this point several people were talking at one time, and no one conversation
could be heard)

Mr. Roth: I'll follow up on that. (inaudible comment) Mr. Quesada: Ok.
Mr. Aponte: Alright, thank you.
Mr. Villanueva: And then this one is I think is your best option, it's pretty basic. (inaudible comment)
Mr. Aponte: You have the color? Mr. Winkeljohn: Yes.
Mr. Aponte: Does the word security need to be there?
Mr. Winkeljohn: That one doesn't. Mr. Villan ueva: It's up to you guys.
Mr. Winkeljohn: I have a dumb question, is there any variation of your patch, that seems to be the scale issu e, the small sleeves, you can't shrink that?
Mr. Villanueva: No, it would cost us too much money.
Mr. Winkeljohn: You can't put one on, you have to have both? Mr. Villanueva: I can put one.
Mr. Winkeljohn: Doesn't that seem a little more sensible? Ms. Cabrera: Yes.
Mr. Villanueva: So, you want one patch, and I'll do whatever you guys ask.
Mr. Cooper: I would stay on the other side, and I was going to ask about that because it seems like there's so much going on there.
Mr. Aponte: Yes, I would agree with Curtis.

(At this point several people were talking at one time, and no one conversation could be heard)

Mr. Cooper:	And it has an American flag so maybe having a patch on the opposite side.
Mr. Viiianueva: So, that's what you want to do?
Mr. Cooper: Yes, your left hand, that patch over there, so basically just having a patch on the right there.
Mr. Villanueva: Ok.
Mr. Aponte: Yes, so the Waterstone logo here, and the other one on that side,

yes.

Mr. Villanueva: (inaudible comment)
Mr. Aponte: I like the idea of the America flag, it's just too busy.
(At this point several people were talking at one time, and no one conversation

could be heard)

Mr. Quesada: So, you guys are saying, Maverick patch on the right sleeve, and on the left the Waterstone logo.
Mr. Aponte: Yes, make a note and shoot him an email, so we don't get it
confused.
Mr. Villanueva: Ok, so the right patch, ok. (inaudible comment) Now, the pants, so we're going with no spandex, we have a variation, we use the black pants and the blue pants, normally it's a traditional police blue, and blue top, and with the uniform variation, and so you guys are fine with black pants and blue pants, correct?
Mr. Apon te: I'm ok with that, it doesn't really matter to me.
Mr. Quesada: As long as they're slacks, and they're dark, right? Mr. Aponte: Yes.
Mr. Valladares: Yes.
Mr. Villanueva: Ok, and I'm going to make sure we address that issue. Mr. Cooper: Then shoes, is there a specific shoe type?
Mr. Villan ueva: Black. (inaudible comment) It used to be, when I was a rookie, we wore police boots and that's it. (inaudible comment)

Mr. Aponte: So, make sure, black pants or blue pants, and then black shoes, are you ok with that?
Mr. Cooper: Yes, that's fine. Mr. Aponte: Alright.
Mr. Cooper: Is there a belt?
Mr. Villanueva: We have a black belt, and we also have a hat, it's up to them if they want to wear a hat. The reason why we try to keep the shirt so lightweight, and just so you can feel the material, it's a very soft dry fit. (inaudible comment) So, we have a hat, and this is the hat.
Mr. Aponte: I'm sorry to cut you off but, do we have to make a decision on this tonight because we have more business to take care of, I don't mean to cut you short.
Mr. Winkeljohn: It's at our discretion.
Mr. Aponte: Ok, so we don't have to do anything, I'm saying if we have to act on it, is there a timeframe that we have to act on this?
Mr. Villanueva: I would ask that you guys respectfully if you guys could vote on it
now, the sooner that we get these guys the increase the more efficiency the better. It's an $18,000 increase, it's literally a drop in the bucket so we can get some more efficiency, and look if we increase, and the guards aren't performing to specs, then we have to make a decision to relieve them. I'm not here to be removed or terminated, I'm here to con duct business and provide a service. I just know what it takes to do that, so I ask you guys to give us that increase and I guarantee you're going to have a better opinion of what the guards are doing now and I'd love to come back to your next meeting, you guys have a monthly meeting or quarterly?
Mr. Quesada: Monthly.
Mr. Villanueva: So, I'd love to come back to your next monthly meeting just so you can see what that difference is. If you guys see a difference in the next month, then we're doing something really right. Normally it takes about 2 months to see that there was a change but, still I'd like to come back to the next meeting if I can. (inaudible comment)
Mr. Aponte: And we'll talk it through now and see which way we're going to
move, but thank you for being here.

Mr. Villanueva: Thank you, I appreciate it. Ms. Cabrera: Thank you.
Mr. Villanueva: I want to tell you guys this, I'm not a very good politician, I'm just
not, I don't know what you guys do, do you guys go out on weekends together, because there's no arguing, you're too efficient. I'm just not used to it, but congratulations on being so efficient.
Mr. Aponte: Thank you. So, the answer is, we don't really need to act on this today. There's a lot of information on here, and we're increasing taxes.
Mr. Winkeljohn: And this math didn't work, it doesn't match the billable currently, it doesn't match what he's proposing, so I don't believe I have enough information to even say what to do or help you.
Mr. Aponte: Ok.
Mr. Winkeljohn: So, I have to go back, I have the financials and what we're paying is higherthan anything he showed here, so I know there's add-ins and such, so I have to kind of break it down .
Mr. Cooper: Would you be able to maybe within the next couple of weeks give  us some type of detail, this way it's not like the day of the meeting, this way we have some time to digest it.
Mr. Winkeljohn: Well, your next meeting is on Thanksgivin g, so would you like to move the meeting upto the 17th, it's actually pretty soon, but I don't know when I'll have it, I can't promise anything, but as soon as possible.
Mr. Cooper: That's good.
Mr. Winkeljohn: If I could do it tomorrow I would.
Mr. Aponte: At the end of the day, we have to make a decision, and the decision is based on, if we're going to increase the pay, and we're leaving the same guard in that position.
Mr. Winkeljohn: Right, and the one thing he's dead on right is the market, the market is way up in the $21 to $25 an hour for a guard that, where they're going to consistently do what we really would like them to do. I have the same problem with a dozen gate Districts in South Florida, so that's the reality. So, this is band-aid talk, this short term, you're not going to get the kind of guard you're looking for until you get into

that range. You might get a diamond in the rough kind of occasion, but you're not going to get 9 of them, you're going to get 1 to 2, Tommy type level, so that's reality. So, I think there's a bigger picture here of, do you want to start assessing, because every time you raise $20,000, that's $10 per resident, so that's incremental because if you just start spending your existing money on something recurring, the existing money disappears, so you've shrunk the services to keep this service, and so I always like to keep you at that level until we have all the fact in front of us.
Mr. Aponte: Right.
Mr. Winkeljohn: I actually piggybacked a new county bid to raise all of my taxing District guardhouses to the high er one because of the exact story he said, is that we were getting killed by that entry-level guard, everything he said is dead on right, and it's only going to get worse.
Mr. Aponte: Righ t, and that's why I'm having a difficult time paying the same guard an extra dollar to do the same service.
Mr. Winkeljohn: Right, and you can't be ahead of what he's trying to tell you,
you'd have to go up $5 or $6, and that's a lot, so I think we've covered enough personally.

Field Manager- Field Report
Mr. Aponte: Yes, let's move on to the field report, Mr. Ben Quesada, please.
Mr. Quesada: Just making some highlights on the field report, unless you have any questions is, we got lucky with that storm, Hurricane Ian, of course, just going back to my experience with Irma down here, your yellow tabs took the bigger beating of more than any other tree. They look so beautiful when they are bloomin g, but if you don't want drama from a storm, you should not plant them, which is why when we did the planting we never added more.
Mr. Aponte: Yes.
Mr. Quesada: Pressure washing was completed last week in the District, and there was a slight delay in the school sign and basically the distributor is claiming the hurricane altered their ETA, so we're looking at the end of this year, if not January to get it from that distributor. They're willing to refund the deposit which was already provided,

and right now our GC is talking to another person, so I will have an update for you on the ETA from that second one, if it's sooner rather than later, we can always go that route but, more than likely it may adjust the price on that. The in surance company already issued a check, so the insurance already issued the check is the caveat there, but I'll let you know what that difference is if you guys are willing to pay it, then we can maybe expedite that time, if not, we're looking at the end of this year, or January to get that school sign.
Mr. Cooper: Just to confirm, this is the flashing light school sign? Mr. Quesada: Yes, correct, that was hit in May.
Mr. Valladares: Yes, May.
Mr. Cooper: And we're still short one flashing light school sign.
Mr. Quesada: Just the flashing light, yes, the post is there, it's missing the flashing light.
Mr. Cooper: Right.
Mr. Winkeljohn: You guys want to, I mean are we already replacing it, have we already purchased the replacement?
Mr. Quesada: No, we went back and forth with the county.
Mr. Winkeljohn: Because th ere's some new technology and newer screen capability, so you can put a little message on it like the world has changed obviously, you know the battery capability and the LED capability and that was like 12 years ago. So, I think you might want to look a little bit, rather than an immediate replacement , think a little bigger.
Mr. Quesada: Ok.
Mr. Cooper: You're going to bring it back to us I guess? Mr. Winkeljohn: Yes.
Mr. Cooper: That sounds good.
Mr. Quesada: So,  one  important thing  I wanted  to highlight is, we  made  an  in vestment at guardhouse 2 as far as getting the loop centers replaced, getting the operator replaced, and the reader replaced, it's been night and day, and I don't think it was the loops because the loops were done first but, it didn't hurt because they were at the end of their lifecycle. Somewhere between fixing that operator and getting a new

reader head, the amount of hits had decreased about 99%. So, the engineer was spot on with his assessment, and DML worked with us and we got all that addressed.
Ms. Padilla: And the guard is very happy.
Mr. Quesada: At that guardhouse has definitely increased just based on that alone because something was going on there and I can't pinpoint but at least we know that at least the investment in the District paid off. All preparations have been made for the event that we have out in the street going on, we had some lights repaired, but I know I need to go back to FPL because there are a few more lights that went out. Unfortunately, our good friend at FPL is no longer with them, she retired, and so maybe a little push back, they're making me go to their online reporting system which is horrendous and it was down the entire month, or whatever you want to call it, since Hurricane Ian because they had other resources out west. So, be patient, I'm going to see what other connections I can make, I know who the head of the county is, I'm just trying to puII the right strings.
Mr. Winkeljohn: And you know last Friday, almost all the Dade County crews
were released and they're back now.
Mr. Quesada: Ok.
Mr. Winkeljohn: They were asleep until about Wednesday this week.
Mr. Quesada:	Well, I know Enterprise is a subcontractor, but that's who they send down here, they don't send FPL workers, so we'll get that sorted out, I'm going to follow up with them, I have the light numbers. We know light #5 in front of the school, that should be done by Saturday, the reason being it's one light post, so we have a nearby District that uses the same company, and they're going to knock that out in one trip. That's pretty much it unless you guys have any other questions regarding the field.
Mr. Cooper: Yes, the status of the pressure washing, did they finish, or are they in the process of finishing?
Ms. Padilla : Yes, I think they're finishing.
Mr. Quesada: The monuments, I believe they did one. Ms. Padilla: No, the monuments are still pending.
Mr. Quesada: Ok, I'm going to follow up on the monuments for you. Mr. Cooper: So, the guardhouses are all complete.

Mr. Quesada:	Yes, just to confirm the guardhouses, the sidewalks, and the clubhouse has been done.
Mr. Cooper: And the curbing?
Mr. Quesada: Yes, the swales, everything, it looks great like always, excellent
work.
Mr. Cooper: And the rocks were pressure cleaned, the bouIders as well?
Mr. Quesada: I'm going to follow up on the boulders, I did not look at that this
week. I'm going to do a drive-through anyway with Steve, I know he offered to come over here, so I'll knock that out in our drive-through. One thing I forgot to mention, the irrigation, zone 1, we lost a 25 horsepower motor, I just want you guys to know, and Paul can tell you, it's unheard of that thing is the original motor, it's over 15 years old. So, you're not going to get anywhere near that lifecycle moving forward, out of any motor, they don't build them the same way anymore but, we did have it rebuilt, it was an emergency. It's basically our biggest zone in the whole community was without water for about a week, and it's back up and running. We are talking with BrightView, they just kind of pitched something to us today, on a nice long conference call with Pau l, who's happy to lend his expertise on that subject, and looking to possibly have a twin motor set up. There are other motor options out there, we wanted to discuss, but it is a pretty significant investment that you would have to make, just to at least get a new motor to match that power and pressure. One question I do have, and I don't know, to talk about maybe adding another zone if that would help, or maybe decrease the necessity for such robust motors which are very expensive at this moment. So, we're exploring more options, but for now, at least we're up and running now.
Mr. Winkeljohn: Right, we're operational, we have the same backup we always had, which is none on that pump.
Mr. Aponte: Yes.
Mr. Winkeljohn: So, this is, and did you circulate this Ben? Mr. Quesada: I just got it right before the meeting.
Mr. Winkeljohn: So, we'll send it around, and if we have time in a meeting, I can go through why and why you invest in this or why you don't. I'd be happy to go through that but not tonight.

Mr. Aponte: Ok, sounds good. Anything else?
Mr. Cooper: What happened to the mat in the gym, it looks like somebody got hungry or something.
Mr. Quesada: Right, that's a cardio mat and we did that while it lasted, it didn't withstand all the use of the bench, we actually approved it, it was within our discretion, so they're going to come and do new flooring in there to match where the dumbbell station is, and it will be able to handle more heavy-duty traffic in that area.
Mr. Cooper: Were there any other ones that needed to be addressed before it gets to that point?
Mr. Quesada: No, they're actually all in 100% condition and I feel like we're definitely doing a much better job of keeping up with those maintenance needs inside the gym.
Mr. Cooper: One other thin g, the cones, seem to be obviously aging, is that something we can pressure wash, or are we going to be looking into that?
Mr. Quesada: I've tried that before and I think we've had those at least for about 3 years, and we're probably due for another set, so we'll work on that.
Mr. Cooper: Yes, some of the guardhouses have bright orange ones, like guardhouse 1, some of them have the green, and so it just looks off.
Mr. Quesada: Ok.
Mr. Aponte: Anyone else? Any questions? Ms. Cabrera: No.

Manager - Discussion of Financial Disclosure Report from the Commission on Ethics and Reminder to File Annual Form - everyone has filed
Mr. Aponte: So, we go to item D, which is the manager, discussion of financial disclosure reports.
Mr. Winkeljohn: It's just all good news, thank you all. Mr. Aponte: Yes.

SIXTH ORDER OF BUSINESS	Financial Reports
Approval of Check Run Summary
Balance Sheet and Income Statement
Mr. Aponte: Item No. 6, approval of the financial reports or approval of the check run summary, balance sheet, and income statement, I need a motion, please.
Mr. Winkeljohn: You can approve, but I did want to make a quick end-of-the-year financial comment. Let me get my tablet working here, it's a little bit slow today. So, the financials are through September 30th which is the end of our fiscal year. You guys finished the year with $60,000 plus above the budget which is a good sign, there's no FEMA money in this particular one, so congratulations. Your reserves are climbing back to normal, so all goes well.
Mr. Aponte: Awesome.

On MOTION by Mr. Cruz seconded by Mr. Aponte with all in favor, the Check Run Summary and Balance Sheet and Income Statement were approved.

SEVENTH ORDER OF BUSINESS	Supervisors	Requests	and
Audience Comments
Mr. Aponte: Item No. 7, Supervisors requests and audience comments, Mike do you have anything?
Mr. Cruz: No.
Mr. Aponte: Ok, Jessica, do you have anything?
Ms. Cabrera: I just wanted to quickly ask GMS on the record whether or not they would be willing to donate to our lighting ceremony to sponsor?
Mr. Winkeljohn: Please, yes of course. Ms. Cabrera: Great.
Mr. Winkeljohn: lthinkitwas$500iflrecall. Ms. Cabrera: Ok.
Mr. Aponte: Curtis do you have anything?
Mr. Cooper: I do, I had a resident approach me who lives in Portofino Oaks, just to do some, I know in the past, hopefully past the rainy season, but he was explaining to me

that the water was going up to his garage door entrance at some points during a couple of storms.
Mr. Winkeljohn: Which lake is he on?
Mr. Cooper: Portofino Oaks, not the lake, the actual water line. Mr. Winkeljohn: On the streetside, not the lake side?
Mr. Cooper: Yes, on the street, so just to see if, obviously, I know we had that report done a while ago.
Mr. Winkeljohn: The inspection.
Mr. Cooper: Right, the inspection to see and just to verify that was done in that
area.
Mr. Quesada:	So, there are two things I want to point out, number one, we do
need to go back and inspect some of those french drains and whatnot, there was a lot of matriculation of water happening when they came during the wet season, and they want to come back when it's really dry. So, I know we're getting to that point, but we're not there yet, I would say when you're officially in the winter months in Florida, which is about in 30 days, somewhere in that range, January or February, I think would probably be the best time.
Mr. Winkeljohn: Right, so that's one thing to definitely do, the second thing is to mark it on the map and send it to Juan and ask him.
Mr. Quesada: Yes, so I've done that as well, and we've done that in both Portofino Oaks and Portofino Point.
Mr. Aponte: And the other french drains in Waterstone Way.
Mr. Quesada: Yes, and the otherfrench  drains in Waterstone Way, which we had a lot of matriculation. One of the issues in particular in some of these Portofinos over here is, a lot of the oak trees were planted by the developer along the swales which, it's part of their sales pitch, and they've grown so mature to the point that we've already paid once to go and have the drainage lines chopped up basically from the inside, to get all the roots out. So, you have root infestation following the moisture.
Mr. Winkeljohn: Right and french drains are maintenance reality.
Mr. Quesada: So, that is something where, if you want to address it long term, and I know it's hard sometimes with the budgets that the HOAs have, but we have targeted,

with a map, with the engineer, those trees and where those problem areas are with the roots, so the suggestion would be to have someone come and cut those trees down, stump grind them, so that you have no more growth of these roots into the drainage line and that would help, I know it would help. Keep in mind the storm that we just had was in the middle of King tide, so that day, I think it was that Tuesday before the Wednesday, because Wednesday was all wind and Tuesday was all rain, you had high lake water levels, and King tide was happening, and so as soon as the water stopped, the rain stopped, we had a pretty quick issue of flooding which is a good sign but, those are the problems specifically to the Portofinos is that you don't just have some trench drain issues there which we're dealing with, you have some roots where these trees were planted that are part of the problem.
Mr. Cooper: And so as long as you can just look into it and we can go from there, that's all.
Mr. Quesada: I'd be happy to share that information. Mr. Winkeljohn: Ok, good.
Mr. Aponte: Sounds good. I only have one thing, and it's big, we're getting ready  to go into budget season pretty soon , we're getting close, so this year I would love to have a way to present a number on what we spoke about in the previous meetings about maybe adding that second building to this unit.
Mr. Winkeljohn: To the clubhouse.
Mr. Aponte: Yes, the clubhouse, and as well as doing any upgrading of the existing building, just if we can get some numbers. I know that we would have to set a ceiling but, if we could get a ceiling set and then present itto the community, maybe we get that made, and we can always go down, and we've already talked about that. You can set high, we can always lower it, but we can't go higher.
Mr. Winkeljohn: And just to put a number out there, we used to talk about $1 million to a $1.5 million type level renovation, is that sort of in the ballpark?
Mr. Aponte: Roughly, probably.
Mr. Winkeljohn: And then a fallback would be about $750,000 or something, or
$500,000 or a small project.
Mr. Aponte: Right, ok, correct.

Mr. Winkeljohn: Not $2.5 million. Mr. Aponte: No, nothing like that.
Mr. Winkeljohn: Now that I have that, I can talk to it, the bond world is dead, you're
not going to get a bond, you're going to have to go to a bank loan, and banks can go up to $10, so it's no big deal.
Mr. Aponte: 10 years?
Mr. Winkeljohn: $10 million.
Mr. Aponte: Ok, $10 million, is there a limit on borrowing?
Mr. Winkeljohn: That's the most you're allowed to do, yes, and the rates are still good, but yes, they can do all of that I believe, and yes most of them will go 15 to 30 years for what you're shooting at.
Mr. Aponte: Ok.
Mr. Winkeljohn: So, with that, I can approach a couple of them and get some numbers, but yes, you're refinancing that we had hoped for 2013 is not feasible. I did do the work, and they looked at it, one or two Districts were on that cycle and they barely made it, and your rate was already too good, so no chance of your 2013 bond coming down.
Mr. Aponte: That's all I have. Victor, did you have any comments? Mr. Valladares: No.
EIGHTH ORDER OF BUSINESS	Adjournment
Mr. Aponte: Alright, so I need a motion to adjourn.

OTION by Mr. Valladares seconded by Mr. Aponte
•   ivor. the Meetina was a   djQ_u_rned.